This website is owned and operated by Lucky Chopsticks Chinese Takeaway.
Your access to, use of, placing of an order, linking to the Site, use of software or downloading software on the Site (collectively, your "Access") is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this page and elsewhere on the Site ("Website Terms").
By accessing any part of this Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you must leave this Website immediately. The Website Terms of this Site do not affect your statutory rights as a consumer.
You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Website Terms and that they comply with them.
We reserve the right to amend the Website Terms at any time and you should periodically refer to them on this page and elsewhere on this site.
2. DEFINITIONS AND WEBSITE ACCESS
"You" and "Your" means the person using this Site to order goods and subject to these Website Terms.
“Restaurant/We/Us/Our” means Lucky Chopsticks Chinese Takeaway
It is your responsibility to make any and all arrangements necessary in order to access our Site. Access to our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if our Site (or any part of it) is unavailable at any time or for any period.
3. DISCLAIMERS AND LIMITATION OF LIABILITY
To the extent permitted by law, Restaurant provides this Site and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of this Site, or that it will be timely or error-free, that defects will be corrected, or that the Site or server that makes it available are free of viruses or other harmful components.
Neither the Restaurant directors nor employees shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this Site.
Nothing in these terms shall exclude or limits liability for death or personal injury resulting from our negligence or that of our directors or employees.
4. INTERLLECTUAL PROPERTY RIGHTS
You may not print, copy, reproduce, download, republish, broadcast, transmit, display, modify or re-use the materials from this Site for anything other than personal, non-commercial use, including in particular any purpose which publicly re-sells or re-uses the materials, without the prior written consent of the copyright holder.
All copyright, trademarks and other intellectual property rights in this Site and its content (including without limitation the Site design, text, graphics, logos, icons, images and all software, databases and source code connected with the Site) are owned by Gwenwich (UK) Limited (TA Milpo Technologies).
5. INDEMNITY AND AVAILABILITY
This Site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavour to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.
6. LINK TO THIRD PARTY SITES
This Site may contain links to other websites. Those websites are not under the control of the Restaurant. The Restaurant is not responsible for the practices, content or availability of such websites. A link does not imply endorsement of, sponsorship of, or affiliation with the linked site. We provide the links as a convenience only. If you decide to access linked third party websites, you do so at your own risk, and we will not be held responsible or liable for any loss or damages caused by use of or reliance on any contents, goods or services available on such websites.
You may provide a non-framed link to this Site from any other business or service website but not in any way which gives the impression that we are associated with or have approved such other site, unless expressly agreed to by ourselves in writing.
7. LIMITATIONS OF USE
This Site is intended to be accessed by persons located in the United Kingdom and we make no representation that any information, materials or functions included in this Site are appropriate for use in any other jurisdiction.
By using this Site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the Site or contacting us.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. To use our service you must be over 18 years of age.
You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership. Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password then you should contact us immediately.
8. MAKING AN ORDER ON OUR WEBSITE
After you submit an order to us, we will send you order confirmation by email with order details. Should you find any information on the order confirmation is not what you expected; you can either contact us or cancel the order immediately.
Please make sure the email address you provide is correct and your mailbox is in proper working order, as all correspondence regarding your order is sent to this address.
Please be aware that the Restaurant will do everything we can to meet the delivery / collection time you specified. However, delivery times may be affected by factors beyond our control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
Incorrect personal details may lead to problems or delays in delivery, please ensure that you have included your correct address (including postcode), email address and contact telephone number when ordering.
It is an offence for any person under the age of 18 to buy, or attempt to buy, intoxicating liquor, or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18. Cigarettes are not for sale to minors under the age of 16. Orders containing either alcohol or cigarettes can therefore not be accepted from minors.
8.1. Payment: Once you have placed your order, this represents an agreement between you the customer and the Restaurant. Cash, Paypal or card payments are made directly to the Restaurant via third party processing platforms. All prices quoted are in British (£ Sterling) Pounds.
Delivery and/or service charge are calculated per order. Any delivery charges or service charges will be displayed clearly in your Order Summary.
8.2. Cancellation: You have the right to cancel an order. Normally, this is approximately 45 minutes before the time you requested delivery or collection of the order. You must contact the Restaurant by telephone to inform us about the cancellation.
In a rare situation where the quality of food or delivery service is not at your satisfaction, you are advised to call the Restaurant within 8 hours after receive your order for refund or compensation.
While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.
9. USAGE POLICY
You may only use our Site in a manner that is lawful. Specifically:
(i) You must ensure that you comply fully with any and all local, national or international laws and/or regulations;
(ii) You must not use our Site in any way, or for any purpose, that is unlawful or fraudulent;
(iii) You must not use our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
(iv) You must not use our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
If we terminate your right to link to the Site you must cease linking to the Site immediately. Any person who holds a suspended or terminated membership must not order from or re-join this Site without our prior written consent.
11. CONTACING US
To contact us, please email us via our website CONTACT US --> Enquiry Form or call us directly
12. GOVERNING LAW AND JURISDICTION